Last updated: May 15, 2023
1. Our Personal Information Handling Practices over the Preceding 12 Months
We disclosed IP addresses and viewership data by TiVo household ID about users of our websites, products, applications, physical facilities, and related services (collectively "Services") to advertisers, analytics providers and advertising networks ("Ad Partners") to provide users of the Services with more interesting and customized information, promotions and advertising, which is considered "selling" and "sharing" under the CCPA.
Apart from our "selling" and "sharing" activities, the table below sets out the categories of "personal information" and "sensitive personal information" (as defined by the CCPA) about California residents that we collected, the sources of such information, and whether we disclosed such personal information and to whom if so. In the descriptions of categories of personal information below, "consumer" means "California resident".
Following the table are descriptions of the purposes for which we used personal information of: (i) users of our Services; (ii) representatives of our prospective, current or past customers and vendors (collectively, "business contacts"); and (iii) our prospective, current and past employees and other personnel (collectively, "employees").
|Category of personal information||Did we collect? If so, from what source?||Did we disclose? If so, to whom and for what purpose?|
|Categories of "personal information" as defined by the CCPA|
|Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, Device ad ids, email address, account name, social security number, driver's license number, passport number, or other similar identifiers||
|Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information, but excluding publicly available information that is lawfully made available to the general public from federal, state, or local government records||Same as above||Same as above|
|Characteristics of protected classifications under California or federal law, including age, race, national origin, citizenship, marital status, sex (including gender, gender identity, gender expression), military or veteran status, nationality, ancestry or ethnicity||
|Same as above|
|Commercial information, including records of personal property, products or services purchased, obtained or considered, watching habits or other purchasing or consuming histories or tendencies||
|Same as above|
|Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website application, viewership data or advertisement||
|Same as above|
|Same as above|
|Audio, electronic, visual, thermal, olfactory, or similar information||
|Same as above|
|Professional or Employment Related Information||
|Same as above|
|Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99)||Same as above as for ‘Professional or Employment Related Information’||Same as above|
|Inferences drawn from any personal information to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes||
|Same as above|
|Categories of "sensitive personal information" as defined in the CCPA|
|A consumer's social security, driver's license, state identification card, or passport number in the case of the employment context||Yes, from California residents directly||
|A consumer's account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account||Same as above||Same as above|
|A consumer's precise geolocation||No||N/A|
|A consumer's racial or ethnic origin, religious or philosophical beliefs, or union membership||Same as above||Same as above|
|The contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication||Same as above||Same as above|
|A consumer's genetic data||No||N/A|
|The processing of biometric information for the purpose of uniquely identifying a consumer||No||N/A|
|Personal information collected and analyzed concerning a consumer's health||No||N/A|
|Personal information collected and analyzed concerning a consumer's sex life or sexual orientation||No||N/A|
We used the personal information collected from users of our Services to operate, evaluate and improve our Services and business (including developing new products and services; enhancing and improving our services; managing our communications; and analyzing our products); to plan and host corporate events, host online forums and social networks in which event attendees may participate; to correspond with Services users; to provide additional functionality that enables them to use our Services more effectively; to enhance their online experience; to serve targeted advertisements on websites we do not operate to users; and to engage in email marketing.
We used the personal information collected from business contacts to provide them and the organization they represent with information they requested and other information we believe is of interest to them; to improve our products, information, distribution, and marketing; to make and receive orders and shipments; to process payments; and to communicate with business contacts and their organizations.
We used the personal information that we collected from employees in accordance with our employee and candidate notice. For more information on that collection, please refer to the Xperi Worker and Applicant Privacy Notice.
We use the personal information of Services users, business contacts, and employees to protect and secure our business operations, assets, online services, network, and information and technology resources; to investigate, prevent, detect and take action regarding fraud, unauthorized access, situations involving potential threats to the rights or safety of any person or third party, or other unauthorized activities or misconduct; to manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend or protect our rights or interests, including in the context of anticipated or actual litigation with third parties.
We do not have actual knowledge that we sell or share the personal information of California residents under 16 years of age. We do not use sensitive personal information for purposes other than those referred to in Subsection 1798.121(a) of the CCPA. In particular, we only use sensitive personal information:
- as necessary to perform the services reasonably expected by an average California resident who requests those services from us;
- to help to ensure security and integrity to the extent the use of the California resident's personal information is reasonably necessary and proportionate for these purposes;
- for short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a California resident's current interaction with us, provided that the California resident's personal information is not disclosed to another third party and is not used to build a profile about them or otherwise alter their experience outside the current interaction with us;
- to perform services on behalf of our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on our behalf;
- to undertake activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
2. Your Rights under the CCPA
As a California resident, you have the following rights under the CCPA, subject to the limitations and exceptions set forth in the CCPA:
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- The right to delete personal information that we have collected from you.
- The right to correct inaccurate personal information that we maintain about you.
- The right to opt-out of the "sale" or "sharing" of your personal information by us. We disclose California residents' personal information to our Ad Partners for the purposes of cross-contextual behavioral advertising to provide you with more interesting and customized information, promotions and advertising. As such, we "sell" and "share" personal information as these terms are defined under the CCPA. Please note that we do not sell personal information in the sense of disclosing your personal information directly in exchange for money. We sell your personal information to third parties for the purposes stated in this notice and as permitted by applicable law(s). Please also note that, if you exercise your right to opt-out of the “selling or sharing" of your personal information, we may still disclose your personal information to third parties for purposes other than cross-contextual behavioral advertising, as described in our privacy disclosures.
- The right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA.
3. How to Exercise Your CCPA Rights
- Methods of Submission and Instructions:
- To submit a request to exercise your rights to know, delete or correct, please email us at email@example.com or call 1-877-367-8486. Please specify in your request the personal information about you that you would like to have provided, deleted or corrected.
- To submit a request to exercise your right to opt-out of "sales" and "sharing," please click here: https://xperi.com/data-privacy-consumer-rights-request/ ("Do Not Sell or Share My Personal Information")
- Verification: Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. You may designate an authorized agent by taking the steps outlined under "Authorized Agent" further below. In your request or in response to us seeking additional information, you, or your authorized agent, must provide sufficient information to allow us to reasonably verify that you are, in fact, the person whose personal information was collected, which will depend on your prior interactions with us and the sensitivity of the personal information being requested. We may ask you for information to verify your identity and, if you do not provide enough information for us to reasonably verify your identity, we will not be able to fulfil your request. We will only use the personal information you provide to us in a request for the purposes of verifying your identity and to fulfil your request.
- Fees: We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- Opt-Out Preference Signals: We respond to opt-out preference signals communicated via the Global Privacy Control and will process such signals with respect to the browser or signal communicating the signals through our cookie consent manager on our applicable Services. To use Global Privacy Control opt-out preference signals, please follow the instructions here: https://globalprivacycontrol.org/.
- Authorized Agents: You can designate an authorized agent to make a request under the CCPA on your behalf if (i) the authorized agent is a natural person or a business entity registered with the Secretary of State of California, (ii) we receive a written authorization stating that you have authorized the authorized agent to submit a request on your behalf which has been signed by you and the authorized agent, and (iii) we have verified the identity of you and the authorized agent. If you provide an authorized agent with power of attorney pursuant to California Probate Code sections 4121 to 4130, it may not be necessary to perform the above steps, and we will respond to any request from the authorized agent in accordance with the CCPA.
4. Contact Us
If you have questions or concerns about our privacy policies or practices, please email us at firstname.lastname@example.org.