This Privacy Policy applies to Individuals, who interact with us or who use Xperi products or services.

Unless otherwise indicated for a particular product or service, this Privacy Policy covers our global privacy and information practices and applies to our websites, products, applications, physical facilities, and related services where we process your Personal Data (collectively, the Services”). Please remember that our Terms of Use may also govern your use of the Services.

Xperi allows you to exercise your privacy rights and manage how we use your information within the parameters of applicable laws. Privacy and data protection laws in different countries and regions around the world give individuals certain rights in relation to their Personal Data depending on where they reside or are located. We conduct our privacy practices according to the relevant legal requirements of the countries or regions in which we interact with you. The rights we offer are aligned to these legal requirements and the relevant privacy policy that is presented during your interaction with Xperi. If a different Xperi privacy policy is presented with respect to the product, service, or entity with which you interact that conflicts with this Global Privacy Policy, the privacy policy for that product, service, or entity will be the governing privacy policy of that interaction with respect to the conflict. When you request to exercise privacy rights we may provide more detailed information, including regarding whether your request is subject to applicable legal requirements, whether any exception or limitation applies, and whether and what privacy rights are available to individuals where you reside or are located.

In accordance with applicable legal requirements and depending on where you reside, we may allow you to opt out of “sharing” your data for cross-context behavioral advertising, as defined under California law, and to opt out of “selling” of your data, as defined under the laws of California, Connecticut, Colorado, Utah, and Virginia. If you opt out of "sharing" for cross-context behavioral advertising, we may still disclose your Personal Data to third parties, just not for cross-context behavioral advertising purposes to the extent prohibited by applicable legal requirements.

For TiVo products: We allow you to change these settings (Viewership Data and TiVo choices made in setup) by accessing your privacy status in your Manage My Account, located at www.tivo.com/myaccount.

by visiting xperi.com/data-privacy-consumer-rights-request/; or If you need assistance with your opt-out settings, you may call customer support at 1-877-367-8486.

Our authorized third-party partners may recombine personal data, with other identifiers to create databases with Personal Data. You can opt-out of our sharing or selling to them via these methods. However, if the third-party partners have personal information about you from other sources, you would need to follow the privacy policy of those other sources.

We collect information that relates to you and your interactions with Xperi.

For more details on the types of Personal Data collected by each Xperi product, click Products Table.

• A. Personal Data You Provide.
  • When you interact with us, we may collect Personal Data, including your name, gender, birthdate, shipping/billing address, email address, phone number, device IDs, username, and password.
  • Providing us with some Personal Data may be required in order for you to interact with us or to use our products and Services.
  • You may be invited to provide additional Personal Data to personalize your interactions with us and your use of our products and services.
• B. Mobile Application Data.
  • If you download or use our mobile applications(s), we may collect, either through your mobile device or the application itself, your email address, your username(s), password(s), your mobile device identifier, hardware model, operating system version or mobile network information (as well as any additional registration data you provide to us). We may collect geolocation information and language preferences, which may be used for operational and product or service-related purposes, such as to customize information based on your location. We may also collect data related to your interaction with our mobile applications, crash data, performance data, and other diagnostic data.
• C. Personal Data from Third Parties.
  • If you interact with Xperi through a third-party, we may receive Personal Data from that third-party when you directed or consented for them to disclose it to us. That could include signing up for contests or sweepstakes, or participating in surveys, offered by other parties that feature our products or services.
  • We may use third-party services you use and provided consent to, to supplement, validate or increase the accuracy of Personal Data that you give to Xperi.
  • The Personal Data that you disclose to third parties is not controlled by Xperi or covered by our privacy practices. We encourage you to review third-party policies and privacy settings so that you understand how the Personal Data you disclose to them may be used or disclosed to others.
• D. Automatic Functional Information.
  • We may automatically collect some information about how you use the Services when you interact with us. In particular, we use cookies and other tracking technologies to automatically collect technical information about how you use our websites, applications and related services, including URL, cookie data, IP address, device type, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, operating system, and products and services information (subject to applicable consent requirements).
• E. Derived Information.
  • Xperi may use information we have about you to draw inferences and we may then use those inferences to gain a more complete understanding of your preferences. We use preference data in order to offer you potential choices, make recommendations or tailored ads, or to alert you to products or services that may be of interest to you.
• F. Information From Your Use of the Device
  • Xperi may use the information gathered from your device (subject to applicable consent requirements), to provide you the Services, improve the Services and to provide health checks, to conduct service updates and to fulfill legal requirements. Further, Xperi may gather this information based upon your consent preferences to serve you advertisements enable third parties to serve you advertisements based upon your preferences and measure your activity in apps provided through the Services.
• G. Children’s Information.
  • Under Age 16.
    Xperi products and services are intended for and directed to adults, not children. If you are under 16, do not supply any Personal Data to any Xperi Services for the purposes of purchasing or using a product or service. If you are a minor under applicable law and wish to purchase an Xperi product or use our services, please ask your parent or guardian to handle these transactions for you. If you are aware that we have unintentionally collected information from someone who is underage, please notify us immediately by sending an email to privacyrequest@xperi.com.

To the extent permitted by applicable law, we use your Personal Data to develop and provide our products and services to you, to personalize, improve and promote our interactions with you and to provide to you Third-Party Services.

Unless we specifically disclose otherwise, you understand that we may use any of your collected Personal Data for any of the purposes described in this Policy (as permitted by applicable law), including:

• A. For Account Registration and Servicing.
  • We may use your Personal Data to create, maintain, supplement, service, change or delete your customer account with us.
  • If you have a customer account with us, we may collect certain Personal Data for security purposes in order to verify your authorized access to your accounts with us.
  • We may use your Personal Data to resolve customer service questions you may have about our products and services and to follow up with you about your experience.
• B. To Communicate with You.
  • We may use your Personal Data to communicate with you about our products and services and to share personalized offers for third-party products and services that we think you may find useful and for our legitimate purposes.
  • We may use your Personal Data to communicate with you about our products and services for marketing purposes; to provide feedback such as responding to surveys; and to respond to you when you enter into promotions, contests, and sweepstakes.
• C. To Improve and Develop Products and Services.
  • We may use your Personal Data to personalize your interactions and experiences with us.
  • We may anonymize Personal Data and use the anonymized data for product improvement and development purposes.
  • We may use your Personal Data to improve or enhance our products or services, and to develop new products and services. We may use any Personal Data you give to us in surveys or other forms of feedback for these purposes.
  • We may combine your Personal Data with that from other customers in order to better understand our products and services and how we may improve them.
• D. To Provide Our Products and Services and Operate Our Business.
  • We may use your information to operate our business, including fulfilling your requests, providing you with technical or customer support, and to help us provide and promote our products and services, including to combat fraud and protect your information.
  • We may conduct research using your information alone or in combination with that of other customers. When we share that research outside of Xperi for research, academic, marketing and/or promotional purposes, we do so in an aggregated or deidentified way such that no individual person or household is identifiable.
  • We may use your Personal Data to administer promotions, contests, and sweepstakes. We may use your Personal Data for maintenance purposes, including predictive maintenance, and Services updates.
• E. To Provide You Third-Party Services.
  • We may provide the information you provided us to third-parties for you to utilize that third-party service through our products or Services. We may store the information (such as a username, password or a token) to facilitate your logging in to a third-party service.
• F. Use and Disclosure for Analytics and Targeted Advertising.
  • With your consent (in applicable jurisdictions) and to the extent legally permissible, Xperi may use and disclose your Personal Data to measure your activity and interactions with content and to provision advertising. As such, Xperi engages in "targeted advertising" as the laws of Connecticut, Colorado, Virginia and Utah define this term; and Xperi “shares” and “sells” the following Personal Data, as “sharing” is defined under the laws of California and as “selling” is defined under the laws of California, Connecticut, and Colorado:
  • IP addresses, Device Ad Ids, and Viewership data by TiVo household Id.

We will only share your information as we have described in this Privacy Policy, and only (i) in accordance with your consent and elections, (ii) to comply with legal obligations, (iii) to protect and defend Xperi, (iv) as part of a corporate transaction, or (v) as de-identified or aggregated information.

• A. Third-Party Service Providers.

  We may disclose your Personal Data to third-party service providers with whom we contract to help us provide our products and services and/or operate our business (including our financial and legal advisors, auditors, service providers and sub-contractors). Additionally, your personal data may be disclosed when you authorize a third-party application to access your account. The privacy policy of the third-party application will detail what personal data is shared or necessary for access. We disclose Personal Data to fulfill your requests, provide you with technical or customer support, and to help us promote our products and services, including to combat fraud and to protect your information and for our general business and legal requirements.

• B. Xperi Entities

  We disclose your Personal Data across Xperi entities to support our business operations, to enhance your experiences with our products and services, promote our products and services, improve your interactions with us, and to help detect and prevent fraud.

Xperi uses appropriate data transfer mechanisms and protection measures.

Where permitted by applicable law, we may transfer, process or store your Personal Data to or in any country or region where we have facilities, business operations, or in which we engage service providers. By using our site or our products and services, you give your consent (where required to do so or where you provide such consent) to the transfer of your Personal Data to, and the processing and storage of your Personal Data in, countries outside of your country of residence or the point of collection.

Some countries may have data protection laws that are different from the laws of your country. Xperi has taken appropriate safeguards to require that your Personal Data remains protected when it is being transferred, processed and stored.

Data Privacy Framework Principles

Xperi complies with and certifies to the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”) as set forth by the U.S. Department of Commerce. Xperi has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S.

If there is any conflict between the terms in this Global Privacy Policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. Xperi is committed to subjecting all personal data received from the European Economic Area to the EU-U.S. DPF Principles.

In compliance with the EU-U.S. DPF, Xperi commits to resolve EU-U.S. DPF Principles-related complaints about our collection and use of your personal data. European individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF should first contact Xperi at: dataprotectionofficer@xperi.com; privacyrequest@xperi.com

Xperi Inc.

2190 Gold Street

San Jose, CA 95002

In the European Union:

DTS International Services GmbH

Maximiliamsplatz 22

80333 Munich

Germany

Xperi has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit www.bbbprograms.org/dpf-complaints. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbbprograms.org/dpf-complaints for more information and to file a complaint.

If other redress methods for resolution of complaints relating to personal data transferred under the EU-U.S. DPF do not resolve the complaint, in limited circumstances, you may be able to invoke binding arbitration See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584 for additional description of the conditions under which you may invoke binding arbitration.

The Federal Trade Commission has jurisdiction over Xperi’s compliance with the EU-U.S. DPF. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Onward Transfer

Since we share Personal Data with vendors and/or third parties (“Processors”) as specified above, we comply with the notice and choice principles as outlined in this Global Privacy Policy. We take reasonable steps designed to confirm that the vendor and/or third party processes the Personal Data we transfer to it in a manner consistent with the obligations we have as a participant under the EU-U.S. DPF Principles.

When we use Processors to perform processing tasks at our direction and instruction, we require that the processors utilize one of the following:

• Certification to the EU-U.S. DPF or another adequacy finding (when the Processor is outside of the EU); or
• Enter into a contractual agreement requiring that the Processor use the Personal Data for the limited, contractual purpose and provide the same level of data protection as Xperi to the Personal Data.

In cases of onward transfer to Processors, we may be liable for damages under certain circumstances.

Xperi may work with third parties to enhance your experience.

In your interactions with us, it may be necessary for us to sync, link or connect your information with third parties, including providing Personal Data necessary to identify or authenticate your requested interactions (for example, with some TiVo products or subscriptions). Your consent for these interactions will be required by us, by the third party, or by both. We encourage you to review the privacy practices of any third party that you choose to share your Personal Data with, as we are not responsible for the privacy practices of third parties.

You have a choice about the use and processing of information that identifies you, marketing communications you receive from us, and our use of cookies and other tracking technologies.

You can review and change your information or deactivate your account in your account settings, but we may retain certain information.

While you have the right to select whether you receive promotional messages, you may still receive other non-promotional messages from us.

• A. Managing Marketing Communications From Us.

  We will honor your choices when it comes to receiving marketing communications from us. If you have received marketing communications from us that you no longer wish to receive, you may opt out/unsubscribe or adjust your account or device settings. You can also manage your privacy rights here: xperi.com/data-privacy-consumer-rights-request/

• B. Deleting, Updating and Accessing Your Personal Data.

  We will honor your choices when it comes to receiving access to your Personal Data and if you wish to update or correct your Personal Data. You may access, update, change, correct or request deletion of your Personal Data by adjusting your account or device settings (certain of your Personal Data), or by contacting us. Under applicable laws, you may have rights to access, correct or request the portability of certain of your Personal Data. We will also honor your request to delete your Personal Data, to the extent required per law. Please contact us to make such a request at privacyrequest@xperi.com. You can also manage your privacy rights here: xperi.com/data-privacy-consumer-rights-request

• C. Cookies and Similar Tracking Technologies.

  Subject to applicable consent requirements, we may use and allow others to use cookies, web beacons, pixels, local shared objects, device identifiers, and other similar technologies ("Cookies”) to collect information about you. We use this information to improve your experiences when you interact with us. You have control over some of the data we collect from Cookies and how we use it. For details about these technologies and the information that they collect, use or share, including how you may be able to control or disable these applications, please visit the following websites:

  • All About Cookies
  • Criteo
  • Digital Advertising Alliance
  • Network Advertising Initiative
  • Interactive Advertising Bureau (IAB) Europe
  • Google Privacy and Terms
  • Adobe Privacy

  Please note that even if you elect not to enable Cookies or interest-based advertising, you may still receive advertisements, they just won't be tailored to your interests. Also, if you elect to receive Cookies and later delete your Cookies, use a different browser or buy a new computer, you may need to renew your choices.

• D. Do Not Track.

  We recognize your global privacy control preference through our cookie preference platform.

• E. Social Media Features.

  Xperi or our authorized third parties may use social media features to gather certain information about you. These features may collect your IP address, log which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these social media features are governed by the privacy policies and practices of the providing company.

You may have the right to exercise certain data protection rights.

These rights depend on the country or region in which you are resident.

• A. Data Retention.

  Xperi retains and uses your information in accordance with and as permitted by applicable law and regulations and the following criteria:

  • We will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, as otherwise needed to operate our business or to comply with laws and regulations.
  • When you close your account, we may continue to communicate with you about our products and services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have elected to not receive marketing communications from us. Certain jurisdictions do not permit us to continue our commercial communication with you after end of the customer relationship unless you have given us explicit consent to do so.
  • We may also, based on our legitimate interest in doing so, continue to use some of your information for business purposes and to improve our offerings or, in some cases, to develop new ones.
  • We will retain and use your information as required by applicable regulations, laws and Xperi's records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.



• B. Additional Privacy Rights.

  Privacy and data protection laws in different countries and regions around the world give individuals certain rights in relation to their Personal Data depending on where they reside or are located. We conduct our privacy practices according to the relevant legal requirements of the countries or regions in which we interact with you. The rights we offer are aligned to these legal requirements and the relevant privacy policy that is presented during your interaction with Xperi, but may include the following:

  • Accessing your personal information;
  • Requesting deletion of your information;
  • Requesting to opt out of automated decision making;
  • Objecting to or asking us to restrict the processing of your information;
  • Withdrawing your consent at any time for us to collect or process your information (noting that such withdrawal will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect otherwise lawful processing);
  • Opting out of certain processing, selling or sharing of your data, including, depending on applicable law and the jurisdiction in which you reside or are located, opting out of disclosures of personal information to an unaffiliated third party who does not serve as our agent or service provider, if any, or use of personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized if any such use occurs.
  • Please contact us to exercise these rights under applicable laws.

  When you request to exercise privacy rights we may provide more detailed information, including regarding whether your request is subject to applicable legal requirements, whether any exception or limitation applies, and whether and what privacy rights are available to individuals where you reside or are located.




• C. Data Controller.

  Xperi is considered to be a “controller” of your information under data privacy regulations when we provide the Services to you. Other entities may also act as controllers of your information and you should contact them if you have any questions about how they use your information.

We take steps intended to provide reasonable and appropriate security measures in connection with securing Personal Data we collect.

At Xperi we:

• Implement measures to review and, as necessary, update our security practices to protect your Personal Data.
• Comply with applicable laws and security standards.
• Process cardholder information in compliance with the Payment Card Industry Data Security Standard.

However, you should know that no business can fully eliminate security risks associated with Personal Data. While Xperi has endeavored to create secure and reliable products and services for its customers, the confidentiality of any electronic communication or material transmitted to/from Xperi cannot be guaranteed.

We may make changes to our Privacy Policy or our supporting privacy procedures at any time.

From time to time we may change or update this Privacy Policy. To the extent required by applicable laws, we will obtain your consent prior to a material change to this Privacy Policy. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

If we make material changes to the way we process your Personal Data, we will provide you notice by posting the most current version of this Privacy Policy on our websites.

If you object to any changes and no longer wish to use our products and Services, you may close your accounts and cease use of our products and Services. All changes to our Privacy Policy are effective immediately upon posting and your continued interaction with us or your use of our products and Services or your consent after a posting of an updated Privacy Policy shall constitute your consent to all changes.

If you have questions or comments about this Privacy Policy, you may contact us by email, telephone, or direct mail.

A. Via Email: privacyrequest@xperi.com; dataprotectionofficer@xperi.com
B. Via Telephone: 1-877-367-8486
C. Via Direct Mail:

Xperi Inc.
2190 Gold Street
San Jose, CA 95002

In the European Union:
DTS International Services GmbH
Maximiliamsplatz 22 80333
Muchen
Germany

The following terms apply to the personal information of residents of California, Colorado, Connecticut, Utah and Virginia (the “States”). These provisions are intended to comply with privacy laws enacted by the States (the “State Privacy Laws”), including the California Consumer Privacy Act, the California Privacy Rights Act and related regulations (collectively, the “CCPA”). These provisions supplement the other sections of our Privacy Policy. Any terms that are defined in the State Privacy Laws have the same meaning here.

If you are a resident of one of the States and the processing of personal information about you is subject to a State Privacy Law, you have the following rights with respect to that information. The right to know what personal information we have collected and sold about you during the preceding 12 months. The right to request that we delete any personal information we have collected about you.

To exercise your rights under the State Privacy Laws, please write to us or visit us at xperi.com/data-privacy-consumer-rights-request/ to make a formal request under the State Privacy Laws.

You may also designate an authorized agent to make a request to know, or request for deletion, by visiting our website at xperi.com/data-privacy-consumer-rights-request/

When you exercise these rights and submit a request to us, we must be able to verify your identity to a reasonable degree of certainty. In order to do so, you must provide the required information when completing the online request form or making a request at the toll-free phone number provided below. We will ask you to provide your contact information and an additional identifier based on your relationship with us. Before we process your request, we will match that information with information that we currently maintain to verify your identity and your relationship with us.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

State Privacy Law Right to Opt-Out of Sale or Sharing of Personal Information:

We allow you to opt out of sharing and selling of your data. We allow you to opt out of the sharing or selling of your data for cross contextual behavior advertising or behavioral profiling. You may change your settings in the following ways:

• by accessing your Privacy Status in your TiVo Manage My Account settings
• by visiting xperi.com/data-privacy-consumer-rights-request
• by calling customer support at 1-877-367-8486 for assistance with your opt out settings.

State Privacy Law Right to Access or Delete Personal Information:
If you are a resident of one of the States, State law also permits you to request that we:

Provide you with a list of the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of the sources of the personal information; and the categories of the third parties with whom we share that personal information.

Provide access to and/or a copy of personal information that we hold about you.

Delete certain personal information that we hold about you, unless Xperi is legally required to retain it. To exercise a request regarding your State Privacy Law rights, please Contact Us or for TiVo accounts, access your privacy status in your Manage My Account.

As we will need to verify your identity to fulfill these requests, please either call customer support to verify this information over the phone or send an email to privacyrequest@xperi.com and we will attempt to verify your identity via encrypted email. We will respond to properly submitted and verified requests for disclosure, access and deletion within 45 days, but it may take up to 90 days in some cases. It is most helpful if you can provide the Xperi Service Number(s) associated with your device(s).

You will receive confirmation by email of either the completion of your request or a return response with your requested data. If we are unable to verify your identity, we will not be able to process access or deletion requests.

Requests Made by Agents:
If you unable to make a request directly (or in the case of death of the consumer), you may legally designate an agent by providing a notarized authorization, power of attorney or other legally binding designation of assignment of rights. Please provide proof of this agency along with your request and we will process your request as quickly as possible.

Nevada Privacy Rights
If you are a Nevada resident, you have the right to request that we do not sell your covered information (as those terms are defined in N.R.S. 603A) that we have collected, or may collect, from you. If you would like to make such a request you may do so by contacting us at privacyrequest@xperi.com.